NOTATION BASED ON THE ACT ON SPECIFIED COMMERCIAL TRANSACTIONS LAW
COMME des GARCONS Co., Ltd.
Address and Contact Information
5-11-5 Minami Aoyama, Minato-ku, Tokyo
If you have any questions or opinions, please contact the Company through CONTACT on this site.
The price is displayed for each item.
Required Fees in Addition to Item Price
Consumption tax (the price displayed for each item includes consumption tax)
Shipping fee (flat fee of \540 for anywhere in Japan)
Credit cards (VISA, MasterCard, JCB、AMEX、Diners, Discover),
Usually, items are shipped within five (5) days after orders are received (excluding Saturdays, Sundays, national holidays and New Year holidays). Please be aware that delivery dates cannot be selected.
Returns and Exchanges
The Company does not accept returns and exchanges of items at the customer’s convenience (such as when the customer has ordered the wrong size or color, the item is different from what the customer imagined, or the customer ordered an item by mistake).
However, the Company will accept returns or exchanges for items with initial defects or that have been sent by mistake. In that case, please contact the Company through CONTACT on this site within seven (7) days after receiving the item, making sure to provide the order no., your name, and address. The Company will initiate the procedures for a return or exchange thereafter. If a replacement item is available, the Company will exchange the returned item for a non-defective one and pay the postage for the return and resending of the relevant items. However, please be aware that if a replacement item is not available, the Company will issue a full refund. Please note that if more than seven (7) days have passed since the item was delivered, it will not be possible to return or exchange it, even if it has not been opened.
Depending on the item, there may be a purchase limit per customer.
Please be aware that the Company does not accept any cancellations of orders at the customer’s convenience after sales contracts have been established.