Privacy Policy
Comme Des Garçons Co., Ltd.（hereinafter referred to as “the Company”）shall observe the Act on the Protection of Personal Information in operating the Company’s CDG e-shop and handling the personal information of customers who use the cdgcdgcdg.com website (hereinafter referred to as “the Site”). This Privacy Policy stipulates policy on the use, management and protection of information that the Company has collected from customers who use the Site.
Collection of Personal Information
The Company shall collect the following personal information from customers using our Site:
1）Information on creating accounts and customers’ purchase of our products
Names, addresses, telephone numbers, e-mail addresses (we collect only email addresses for customers who are just subscribing to our newsletter), company names (optional), credit card information and other payment-related information
2）Information on terminals used by customers and information acquired using cookies, etc.
Information on Internet connections, IP addresses, equipment types, operating systems, platforms, location data, browser types and versions (including plugins used by customers), time zone settings, etc.
Purpose of Using Customer Information
The Company shall collect and use customer information for the following purposes.
・For packaging and shipping items
・For payment procedures of items purchased
・For sending out email newsletters
・For responding to various inquiries, request for returns, etc.
・For investigating and analyzing marketing data
Provision of Personal Information to Third Parties
The Company shall not provide personal information to third parties, except where recognized by the Act on the Protection of Personal Information.
Outsourcing of Handling of Personal Information
The Company may outsource operations related to the handling of all or part of personal information to external parties, within the range necessary for achieving the purpose of uses above. On those occasions, upon confirming that personal information is sufficiently protected by such reliable outsourced parties that the Company properly selects and concludes proper business transfer agreement with, the Company shall devise appropriate supervisory measures.
Disclosure and Correction of Personal Information
When customers order and request to disclose their personal information to the Company, it will accordingly respond without any delay except for the restriction of Personal Information Law.
Customers shall be able to correct, add and delete their personal information at any time by clicking “ACCOUNT” on the Site.
Customers who want to delete their information should click “CONTACT” and request for deletion. Only the customers themselves or their representatives (the customers’ delegated parties, parental authorities, or legal representatives) may modify and delete information. If customers order and request to correct the personal information, the Company shall make necessary research immediately and correct the personal information based on the result of the research. The Company shall accordingly notify customers that the Company judged to correct or not to correct the personal information.
Use of Cookies
The Company uses cookies to distinguish customers from other Site users. Cookies are small text data composed of characters and numbers that are stored on the browsers or hard drives used by customers. Cookies contain information that is transferred to the hard drives of the computers that customers use. Along with providing our customers with a good experience when browsing our Site, the use of cookies makes it possible for the Company to improve the Site. Moreover, customer identities cannot be confirmed with cookies.
Customers can block cookies by setting their browsers to disable some or all of them. However, it is possible that customers using browsers that have been set to disable all cookies will not be able to access all or parts of our Site.
Modification of the Privacy Policy
The Company may update the Privacy Policy as appropriate.
Contact Information
If there are any request of disclosure, correction, and cancellation of the use of personal information, any questions, comment or concerns, the Company will take them seriously and respond to them properly and quick ly, please click “CONTACT” to contact the Company.